Last Updated: March 2026
Who We Are
Indumati Netralaya is an eye hospital and a unit of IndiServe Healthcare Pvt Ltd, in association with Indumati Charitable Trust. We are committed to providing accessible, high-quality eye care to communities across Prayagraj and surrounding districts.
Address: Meja Road, Prayagraj, Uttar Pradesh
Email: contact@indumatieye.in
Phone: +91-8081565880
Information We Collect
We collect the following personal information, provided voluntarily by you:
- Name
- Phone number
- Email address
This information is collected through phone calls, WhatsApp messages, and email contact initiated by you.
How We Use Your Information
Your personal information is used for the following purposes:
- Scheduling appointments
- Patient communication
- Eye camp registration
- Follow-up care
- Responding to your inquiries
Third-Party Services
Our website uses the following third-party services:
- Google Maps — Embedded on our contact page to help you locate our hospital. Use of Google Maps is subject to Google's privacy policy.
- Google Fonts — Loaded for website typography. Font requests are sent to Google's servers.
- Google Analytics — Measures how visitors use the website (pages viewed, device, approximate location). Subject to Google's privacy policy.
- Meta Pixel — Records which pages of this website are visited and when a call, WhatsApp or booking link is tapped, so we can measure and show our information to people in our area on Facebook and Instagram. Meta may link this to your Facebook or Instagram account. Subject to Meta's privacy policy. You can block it with your browser's privacy or ad-blocking settings.
Data Security
We implement reasonable security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
Data Retention
Patient contact information is retained as long as needed for care purposes. You may request deletion of your data at any time by contacting us.
Your Rights Under DPDP Act 2023
Under the Digital Personal Data Protection Act, 2023, you have the following rights:
- Right to access your data
- Right to correct inaccurate data
- Right to request deletion (erasure)
- Right to withdraw consent
To exercise any of these rights, please contact us at contact@indumatieye.in.
Children's Privacy
We do not knowingly collect personal data from children under 18 years of age without parental consent. If you believe we have inadvertently collected such data, please contact us so we can take appropriate action.
Changes to This Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. The "Last Updated" date at the top of this page will reflect any changes.
Contact Us
For any privacy-related questions or concerns, please reach out to us:
Email: contact@indumatieye.in
Phone: +91-8081565880